Sitting Ducks Get Shot … Especially While Waiting for the Inevitability of Healthcare Reform
By Kate Fenner, RN, PhD, Chief Executive Officer, Compass Clinical Consulting.
By Kate Fenner, RN, PhD, Chief Executive Officer, Compass Clinical Consulting.
Diversions are when ambulances are sent to another ER because the nearest ER is too busy and does not believe they can safely provide care. I thought it might be useful to understand that the hospital goes on diversion because it has determined that patient safety might be at risk if more critical patients were added to those already at the hospital. Adding more work beyond the capacity of the ER not only jeopardizes the new patient but puts all the other patients at risk.
At one mid-sized community hospital, technological limitations, communication failures and inadequate training of personnel lead to a system in which cases were handled inefficiently. This resulted in a long stays and low levels of reimbursement. Compass Clinical Consulting worked with this hospital to break down communication silos along the case management chain so team members [...]