Changing Attitudes: The Key to Achieving Hospital Productivity Gains
In today’s hospitals, it’s not uncommon to encounter defensiveness from inpatient unit managers who miss their productivity targets.
In today’s hospitals, it’s not uncommon to encounter defensiveness from inpatient unit managers who miss their productivity targets.
Bringing minor regulatory problems to light before they have a chance to grow is the most important step toward preventing big problems that could diminish quality and patient safety .
By Cary D. Gutbezahl, MD, President, Compass Clinical Consulting. Although many factors may contribute to an avoidable injury, investigations often reveal that the policy and procedures were in place, the staff was trained on and understood the policy and procedures, staffing was adequate to do the work, but people didn’t follow the policy.
By Kate Fenner: Whether discussing the financial meltdown, governmental affairs or health care performance, the vogue word is TRANSPARENCY. The term is defined as the ability of “outsiders” (customers, citizens, patients) to peer into the inner workings of the subject and judge efficacy, equity, clarity and/or accountability.