Changing Attitudes: The Key to Achieving Hospital Productivity Gains
In today’s hospitals, it’s not uncommon to encounter defensiveness from inpatient unit managers who miss their productivity targets.
In today’s hospitals, it’s not uncommon to encounter defensiveness from inpatient unit managers who miss their productivity targets.
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Your quality team has studied the new standard changes, updated policies, and conducted tracers to monitor compliance. What else can you do as an executive to help …
Bringing minor regulatory problems to light before they have a chance to grow is the most important step toward preventing big problems that could diminish quality and patient safety .
By Kate Fenner, RN, PhD, Chief Executive Officer, Compass Clinical Consulting.
By Cary D. Gutbezahl, MD, President, Compass Clinical Consulting. Although many factors may contribute to an avoidable injury, investigations often reveal that the policy and procedures were in place, the staff was trained on and understood the policy and procedures, staffing was adequate to do the work, but people didn’t follow the policy.
On the Lean Blog, Jesus “Chuy” Ellin, HT PA andPeter P Patterson, MD MBA noted that the histopathology laboratory at their hospital recently had a breakthrough in the lean journey begun in 2007. The monthly defect rate in the order entry process has fallen precipitously from 33.5% to 2.5% over the past five months, after [...]