Case Management Reduces Length of Stay
At one mid-sized community hospital, technological limitations, communication failures and inadequate training of personnel lead to a system in which cases were handled inefficiently.
This resulted in a long stays and low levels of reimbursement.
Compass Clinical Consulting worked with this hospital to break down communication silos along the case management chain so team members would better understand each other’s roles, regulatory changes, and the financial constraints that third parties placed on the healthcare system.
In addition, a revised schedule for case managers and social workers provided for consistent coverage and appropriate case loads for all personnel involved in case management. Compass helped this organization to standardize admission and review processes, and increase communication between clinical and financial departments. These measures ensured that medical records accurately represented each patient’s condition to optimize reimbursement.
As a result of these small changes, Compass Clinical Consulting helped this organization improve reimbursement and reduce length of stay from 4.8 days to 3.6 days, achieving significant savings in associated costs.
Read more about case management and patient throughput.
Filed Under: Clinical Improvement
Case studies to learn more about ways in which Compass Clinical has worked to create better American hospitals.