Where Lies Responsibility?

2448288816_2f80d2d245_bWhen you turn 19 or graduate from college, you fall off your parents’ health insurance (assuming the parents had coverage). That, according to the New York Times, has created a rise in “do it yourself” medical care by a lot of 20-somethings.

“They borrow leftover prescription drugs from their friends, attempt to self-diagnose ailments online, stretch their diabetes and asthma medicines for as long as possible and set their own broken bones.”

A doctor was quoted: “We often see young people who have taken the wrong antibiotics borrowed from friends. We see urinary tract infections taking meds better suited for ear infections or pneumonia — the problem is, they haven’t really treated their illness and they’re breeding resistance.”

It is understandable when you see young adults trying to start a career making less a month than the health insurance would cost. It is understandable when a 2-day stay in the hospital costs a young adult more than a year’s college tuition.

It is understandable, but that does not make the problem go away. Where lies responsibility?  Hospitals already donate an average of 9% of their revenue to community health — much of it to provide care to the uninsured. Soon it’s like getting blood from a turnip.

Health care reform is in bad need for a fix. While we are bailing out car manufacturers and banks and launching heroic measures to bring our economy out of a near-depression, we wait for answers on healthcare.

In the meantime, young adults remain a population in peril.

Filed Under: News & Careers

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About the Author

From sports journalist to editor of an international trade magazine to Marketing Director for 3 companies before founding WBK Marketing, eventually one of the 50 largest promotional marketing agencies in America. Dale has pioneered "contextual marketing" for successful brands at P&G, Pepsi, Disney, Toshiba, Compaq, Imation, 3M and many regional hospitals and healthcare insurers. “From my days in college as a pre-med student and working as a transporter for Christ Hospital in Cincinnati, to developing marketing programs for hospitals and health insurers, I have always had a passion for how science and medicine can help bring sick people back to health. Hospitals are incredibly complex organizations, with two large clinical teams (doctors and nurses) and many highly skilled specialists and therapists. There are times when various groups working in medical centers have opposing view points that can lead to dissonance, which at the extreme can potentially impair patient safety and quality outcomes. The work we do at Compass Clinical Consulting guides many of these hospitals through contentious issues, process failure or breakdown with a negative impact on financial stability. Our department of education and information services has been assembled to produce high-value content for hospital leaders. Our goal is to help these leaders transform their organizations into better hospitals by reducing the cost of delivering safe, quality healthcare.” Dale has been an active blogger since 2004 when he launched The Perfect Customer Experience (www.perfectcem.com); recently recognized as one of Top 20 CRM blogs and on healthcare improvement (www.better-hospitals.com) where we now communicate about issues that impact making better American hospitals.

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